1.What is Communication?
Communication Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places.
Communication
in Wikipedia (from Latin commūnicāre, meaning "to share" ) is
the activity of conveying information
through the exchange of thoughts, messages, or information, as by speech,
visuals, signals, writing, or behavior. It is the meaningful exchange of
information between two or more living creatures.
One definition of communication is “any act
by which one person gives to or receives from another person information about
that person's needs, desires, perceptions, knowledge, or affective states.
Communication may be intentional or unintentional, may involve conventional or
unconventional signals, may take linguistic or non-linguistic forms, and may
occur through spoken or other modes.”
Communication requires a sender, a message, and a recipient,
although the receiver does not have to be present or aware of the sender's
intent to communicate at the time of communication; thus communication can
occur across vast distances in time and space. Communication requires that the
communicating parties share an area of communicative commonality. The
communication process is complete once the receiver understands the sender's
message.
Communicating with others
involves three primary steps
- Thought:
First, information exists in the mind of the sender. This can be a
concept, idea, information, or feelings.
- Encoding:
Next, a message is sent to a receiver in words or other symbols.
- Decoding:
Lastly, the receiver translates the words or symbols into a concept or
information that a person can understand.
There are a variety of verbal and non-verbal
forms of communication. These include body language, eye contact, sign language, haptic communication, and chronemics. Other examples are media content such as pictures, graphics, sound,
and writing. The Convention on the Rights of Persons with Disabilities also
defines the communication to include the display of text, Braille, tactile communication, large print, accessible multimedia, as well as written and plain language, human-reader, augmentative and
alternative modes, means and formats of communication, including
accessible information and communication
technology. Feedback is a critical component of
effective communication.
2.What is business?
Business An organization or economic system where goods and services are exchanged for one another or for money. Every business requires some form of investment and enough customers to whom its output can be sold on a consistent basis in order to make a profit.
In Wikipedia A business,
also known as an enterprise or a
firm, is an organization involved in the trade
of goods, services, or both to consumers. Businesses are prevalent in capitalist economies, where most of them are privately owned and provide goods and services to customers for profit. Businesses may also be not-for-profit or state-owned. A
business owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning. The
etymology of "business" stems from the state of
being busy, and implies commercially viable and profitable work. The term
"business" has at least three usages, depending on the scope in which
it is used. A business can mean a particular organization, while a more
generalized usage refers to a particular market sector, i.e. "the music business". Compound
forms such as agribusiness represent subsets of the
word's broadest meaning, which encompasses all the activity by all the
suppliers of goods and services.
3.What is business communication?
Business communication (or simply
"communications", in a business context) encompasses such topics as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication,
employee engagement, and event management. It is closely related to the fields of professional communication
and technical communication. Media channels for business communication
include the Internet, print media, radio,
television, ambient media, and word of mouth.
Business communication can also refer to
internal communication. A communications director
will typically manage internal communication and craft messages sent to
employees. It is vital that internal communications are managed properly
because a poorly crafted or managed message could foster distrust or hostility
from employees.
Business communication is a common topic
included in the curricula of Masters of Business
Administration (MBA) programs of many universities. AS well, many
community colleges and universities offer degrees in Communications.
There are several methods of business
communication, including:
- Web-based communication - for better and improved
communication, anytime anywhere ...
- video conferencing
which allow people in different locations to hold interactive meetings;
- e-mails, which provide an instantaneous medium of written
communication worldwide;
- Reports - important in documenting the activities of any
department;
- Presentations - very popular method of communication in
all types of organizations, usually involving audiovisual material, like
copies of reports, or material prepared in Microsoft PowerPoint
or Adobe Flash;
- telephoned meetings, which allow for long distance speech;
- forum
boards, which allow people to instantly post information at a centralized
location; and
- face-to-face
meetings, which are personal and should be succeeded by a written
followup.
- suggestion
box,it is mainly for upward communication as because some people may
hesitate to communicate to the to management directly so they can give
suggestion by drafting suggestion in suggestion box.
4.Draw a circle of good communication according
to your opinion, and explain briefly?
The essay then outlines a four-step process
by which communication takes place: encoding the message, the medium of
transmission, decoding the message, and feedback given. It also cites the role
of the sender and receiver, for it is with them the message begins and ends.
Conclusion
Understanding this four-step process can help organizations go a long way
toward communicating more effectively. Conversely, a lack of understanding can
lead to a breakdown in communication at any point along the way.
The attitude of the sender and receiver, combined with the trust each has in
the other takes precedence over the transmission medium. But technology, when
properly used, can help facilitate better understanding, expedite feedback, and
result in a more engaged workforce and increased productivity.
source :
(retrieved on 19 March 2014).
